Progress Solar Solutions Shipping Policy
Last Updated: May 2026
At Forest Equipment Co., we are an authorized dealer for Progress Solar Solutions. Because Progress Solar Solutions products are shipped directly from the manufacturer, shipping times may vary based on inventory availability, order volume, production schedules, and freight carrier capacity.
Order Processing
- Orders are typically processed within 1-7 business days after payment is received.
- Once your order has been processed, you will receive an order confirmation and shipment tracking information when available.
- Orders are processed Monday through Friday, excluding holidays.
Shipping Locations
- Progress Solar Solutions products are shipped within the contiguous United States.
- Shipping to Alaska, Hawaii, Puerto Rico, or other U.S. territories may require a custom freight quote.
- We currently do not offer international shipping for Progress Solar Solutions products.
Product Availability & Lead Times
Because inventory levels and production schedules can change, all lead times are estimates and are subject to change without notice.
Lead times represent the estimated time required for order processing, production (if applicable), preparation, and release for shipment. Lead times do not include freight transit time.
Products Typically In Stock
Products that are generally stocked typically ship within 1-3 business days.
Inventory availability is subject to change without notice. Availability at the time of purchase cannot be guaranteed until the order has been confirmed by the manufacturer.
Products Not Currently in Stock
If a specific unit is unavailable at the time of ordering, Progress Solar Solutions advises that production and fulfillment lead times typically range from 2-3 weeks before shipment.
Actual lead times may vary depending on manufacturing schedules, component availability, and current order volume.
Freight Shipping
Many Progress Solar Solutions products are oversized and ship via LTL (Less-Than-Truckload) freight carriers.
For freight shipments:
- A valid phone number is required at checkout.
- The carrier may contact you to schedule a delivery appointment.
- Someone may be required to be present to receive and inspect the shipment.
- Additional charges may apply for residential delivery, liftgate service, limited-access locations, re-delivery attempts, or storage fees.
Delivery Estimates
Delivery estimates shown on our website represent:
- Order processing time
- Manufacturer lead times
- Preparation for shipment
Delivery estimates do not include:
- Freight transit time
- Delivery appointment scheduling
- Weather-related delays
- Freight carrier disruptions
- Labor shortages
- Other circumstances outside our control
Order Status & Lead Time Verification
Product availability may change without notice.
If you require a Progress Solar Solutions product by a specific date, we strongly recommend contacting Forest Equipment Co. before placing your order so we can verify current inventory status and estimated shipment timing with the manufacturer.
Shipping Delays
While we strive to provide accurate lead-time estimates, delays may occasionally occur due to:
- Manufacturing schedules
- Material shortages
- Supplier production constraints
- Freight carrier capacity limitations
- Severe weather events
- Other circumstances beyond our control
Forest Equipment Co. is not responsible for delays that occur after an order has been released to the freight carrier.
Damaged Shipments
Please inspect all shipments immediately upon delivery.
If your shipment arrives damaged:
- Note the damage on the carrier's delivery receipt before signing.
- Take photographs of the packaging and product.
- Notify Forest Equipment Co. within 48 hours of delivery.
Failure to report freight damage promptly may affect our ability to assist with a freight claim.
Order Changes & Cancellations
Orders for stocked products may be canceled before shipment.
Orders that have entered production, have been specially ordered, or have already shipped may be subject to cancellation fees, restocking fees, freight charges, or may not be eligible for cancellation.
Please contact us immediately if you need to modify or cancel an order.
Contact Us
If you have questions regarding product availability, shipping times, or freight delivery requirements, please contact Forest Equipment Co. before placing your order.
Forest Equipment Co.
Email: info@forestequipmentco.com
Phone: (817) 552-4623
Business Hours:
Monday – Friday
8:00 AM – 4:00 PM ET
