Shipping policy
Thank you for shopping with Forest Equipment Co. We are committed to providing reliable and efficient shipping for all equipment and attachments purchased through our store.
Because many of the products we offer are large, heavy, or specialized equipment, shipping methods and delivery timelines may vary depending on the product and destination.
If you have any questions regarding shipping, please contact our support team.
Email: info@forestequipmentco.com
Phone: (817) 552-4623
Business Hours: Monday – Friday, 8:00 AM – 4:00 PM ET
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information when available.
Processing times may vary depending on product availability, order size, and shipping method.
Shipping Methods
Forest Equipment Co. works with a network of manufacturers, distributors, and freight carriers to ship equipment throughout the United States.
Depending on the product purchased, orders may ship using:
- Standard parcel carriers (UPS, FedEx, or similar services)
- LTL freight carriers for heavy equipment and attachments
- Specialized freight carriers for oversized equipment
Shipping method is determined by the size, weight, and delivery requirements of each item.
Freight Shipments (Large Equipment)
Many products sold through Forest Equipment Co. are shipped via freight carriers due to their size and weight.
Important information regarding freight deliveries:
- Freight carriers will typically schedule delivery appointments in advance.
- Customers may be required to be present at the time of delivery.
- Some deliveries may require a commercial delivery address or loading dock.
- Liftgate service may be required for residential deliveries.
Please ensure that the shipping address and contact information provided during checkout are accurate to avoid delivery delays.
Delivery Inspection
When receiving freight shipments, customers should carefully inspect the package and equipment before signing the delivery receipt.
If you notice any visible damage to the packaging or product:
- Note the damage on the delivery receipt
- Take photos of the damaged item and packaging
- Contact our support team as soon as possible
Reporting damage immediately helps ensure that shipping claims can be processed quickly.
Shipping Locations
Forest Equipment Co. currently ships to locations within the United States.
Shipping availability and costs may vary depending on the destination, product size, and freight carrier requirements.
Some remote or rural areas may experience longer shipping times due to freight carrier availability.
Order Tracking
Once your order has been shipped, tracking information will be provided when available.
If you have not received tracking details within a few days of placing your order, please contact our support team and we will be happy to assist.
Shipping Delays
While we work to ensure timely delivery of all orders, shipping timelines may occasionally be affected by factors beyond our control, including:
- Weather conditions
- Carrier delays
- Supply chain disruptions
- High seasonal shipping volumes
If a delay occurs, our team will do our best to keep you informed and assist with any questions.
Contact Information
If you have questions regarding shipping, delivery, or order status, please contact us:
Forest Equipment Co.
Email: info@forestequipmentco.com
Phone: (817) 552-4623
Business Hours:
Monday – Friday
8:00 AM – 4:00 PM ET
Mailing Address:
3000 Custer Road
Suite 270
Plano, TX 75075
